TechSupport Team

Get a technical support plan

Tell us which application needs support, what is reaching your engineers and when you need coverage. TechSupport Team will review the fit and explain the next scoping step.

Your application and support needs

A short outline is enough. Add your stack and coverage hours if you know them. Do not include credentials or customer data.

Add coverage and team details

We use these details only to reply to you. Describe the application, stack and hours you need covered. Keep credentials and sensitive technical data out of this form. We save the brief for delivery and use Telegram to notify our team.

What happens next

  1. Reply

    We read your message and reply by email.

  2. Call

    We arrange a call to discuss the roles, your stack and the hours to cover.

  3. Assessment

    If there is a fit, we propose an assessment with a written scope. See how engineers join your team.

No confidential data

Do not send logs, source code, credentials or personal data about your customers. If an assessment needs them, we agree a secure channel with you first.

Existing clients

Do not report incidents through these forms. Use the incident channel named in your support agreement.